What areas do you cover?
We are based in the Crewe & Nantwich area of Cheshire. Prices include free delivery within a fifteen mile radius of us (we will use the closest distance to CW1 5HU or CW5 7RQ postcode). Anywhere greater than fifteen miles will incur a small mileage charge, contact us for a price.
How do I book a party?
The easiest way is to send your details and requested date via the ‘contact us’ page of our website. Alternatively, send us a message on Facebook or Instagram or email us at firstname.lastname@example.org
What ages are the parties suitable for?
We recommend that the suitable age range for parties is between 4yrs – 14yrs although we can cater for outside of this by special request. For younger children, we recommend considering a teepee play date option as an alternative to a sleepover party.
Is a deposit required?
Yes, a deposit is required when booking to secure the sleepover date however we only ask for 25% of the total balance as deposit. Full payment plus a £25 damage security bond is required seven days in advance of your chosen date. The security bond will be refunded within three days of a collection check. Any replacements due to damages will be deducted from the damage security bond.
What happens if something gets damaged?
We understand that damages do happen and often it can’t be helped but if an item is damaged beyond repair, the cost of a replacement will be deducted from your damage security bond.
How do I make a payment?
We accept payment by cash or bank transfer to our Tide business account.
What if I need to cancel?
In the unfortunate event that you need to cancel, your deposit will be retained if your party is within four weeks of your cancellation request. The deposit is transferable if you are able to re-schedule to an available alternative date.
If however, the cancellation is due to a Government enforced Covid-19 restriction, then a full refund will be made if you do not wish to transfer the date.
What happens on the day/day following the sleepover party?
We will agree a mutually convenient time to deliver and decorate the teepee party for you on the day of the party and then collect the equipment and accessories the following day.
What should I do in preparation for the teepees being delivered?
Please ensure that any furniture needing to be moved in preparation for the teepees is cleared before we arrive. We also ask that an adult over the age of 18 is present to sign for the completed set up of the teepees and decoration.
How much space is needed?
Please ensure that there is enough space for the number of teepees booked plus space to walk in front of the teepees and mattresses (sizes detailed below).
The premium six pole teepees are larger teepees, approximately 1.5m wide x 1.3m depth (approximately 1.5m depth once the 1.4m mattress is added).
The A frame tents are slightly narrower and only require approximately a 1.1m width gap (depth needs approximately 1.5m due to the 1.4m mattress).
What bedding is provided?
We provide a mattress, mattress protector, fitted sheet and blankets but due to hygiene reasons, we do not provide pillows.
Are you insured?
Yes, we have public liability insurance.